Shipping Policy – Saatvik Foods

Thank you for choosing Saatvik Foods! We are committed to delivering homemade, nutritious food products made with millets, nuts, and dry fruits in a traditional way. To ensure a smooth shopping experience, please review our shipping policy below.

Shipping Time

  • Orders are processed and shipped within 24 to 48 working hours of receipt.
  • Working hours do not include Sundays or public holidays.
  • In rare cases, delays may occur due to preparation time or logistical issues.

🚫 Cash on Delivery (COD) is NOT AVAILABLE.

Important Information

  • Saatvik Foods is not responsible for delays caused by logistics partners.
  • Delivery dates may vary based on location, shipping carrier, and order items.
  • Ensure your phone number and address are correct to avoid delivery issues.
  • If there is an error in the address or you miss the delivery partner’s call, your package may be returned. Refunds are not possible, but we can resend the order within 7 days (with additional shipping charges).
  • If a location is deemed non-serviceable by our delivery partner, we will issue a 100% refund.

Estimated Delivery Time

  • Tamil Nadu: 3-7 working days
  • South Indian States (AP, KA, KL, TG): 3-10 working days
  • Other Indian States: 7-14 working days

Shipping Charges

  • Shipping charges are calculated based on order weight and delivery location.
  • The charges will be displayed during checkout and may change periodically.

Free Shipping

  • We offer free shipping within Tamil Nadu on all orders.
  • Deliveries are made Monday to Saturday, between 9:00 AM and 6:00 PM.

Drop Shipping

  • As a premium online organic food service, we ship directly to you.
  • Some items may take additional time depending on availability.
  • For any inquiries, reach out to us at support@thesaatvikfoods.com.

Ground Shipping

  • We partner with reliable logistics providers such as FedEx, UPS, and local courier services.
  • Orders are usually processed within 2-3 business days and reach you within 3-5 days.
  • Any unexpected delays will be promptly communicated.
  • No signature is required for standard deliveries.

Tracking Your Order

  • Once your order is shipped, you will receive an email or WhatsApp notification with tracking details.
  • Use the tracking number to follow your shipment on the courier provider’s website.

Shipping Restrictions

  • We do not ship outside India at this time.

We appreciate your trust in Saatvik Foods and are dedicated to delivering healthy, homemade, and nutritious products straight to your doorstep! 😊

📩 For assistance, contact us at: support@thesaatvikfoods.com